HP Care Pack Active Care Service Hardware Support with Defective Media Retention - Extended Warranty - 4 Year - Warranty
HP 4Y ACTIVE CARE NBD ONS DMR NB HW SUPP,1/1/0 PROBOOK 400 SERIES,HARDWARE ONSITE W//DMR BREAK FIX SUPPORT TECH PULSE ENABLED PROACTIVE SUPPORT 4 YEAR
Technical infomations
| Brand Name | HP |
| Manufacturer Part Number | U18L1E |
| Manufacturer Website Address | http://www.hp.com |
| Manufacturer | HP Inc. |
| Marketing Information | Overview HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go. Benefits Fast response times: Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly. Quick resolutions: Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair. High device uptime: Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements. Features HP Active Care with Defective Media Retention (DMR) |
| Product Supported | HP ProBook 4xx Series 1/1/0 Warranty |
| Product Type | Warranty |
| Provided Support | Defective Media Retention |
| Provided Support | New Releases Update |
| Provided Support | Parts Replacement |
| Provided Support | Phone Support |
| Provided Support | Remote Diagnosis |
| Provided Support | Repair |
| Provided Support | Web Knowledge Base Access |
| Service Characteristic | Parts & Labour |
| Service Description | 9x5xNext Business Day |
| Service Duration | 4 Year |
| Service Location | On-site |
| Service Main Type | Maintenance |
| Service Name | Care Pack Active Care Service Hardware Support with Defective Media Retention - Extended Warranty |
| Service Response Time | Next Business Day - Parts & Labor |
| Service Type | Maintenance |