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CABLE,MD-DR-H832

2193000
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2193000-1
2193000-1
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CABLE,MD-DR-H832

SKU : 2193000

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Microchip Adaptec Trusted Silver - 1 Year - Service

  • EPSON

    6,36 € incl. VAT

  • 5,30 € excl. Taxes
  • available in 25 days
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Microchip Adaptec Trusted Silver - 1 Year - Service - 8 x 5 - On-site - Maintenance - Parts & Labour - Electronic and Physical

Technical infomations

Brand NameMicrochip Adaptec
Manufacturer Part Number2193000
Manufacturer Website Addresshttp://www.microchip.com
ManufacturerMicrochip Technology Inc.
Marketing Information

Adaptec Trusted Services maximize the value of your Adaptec investment with answers to questions, services that maintain product performance, and updates and upgrades that extend product life.

Product Supported
  • Adaptec External Storage Systems: 12000, 14000, 15000, 18000 3.2TB, 18000 2TB, SD30, FC2501SR2, FC2501SR2E, File Saver/ESA1500, iSA1500
Product TypeService
Provided SupportEmail Support
Provided SupportNew Releases Update
Provided SupportSoftware Phone Support
Provided SupportWeb Knowledge Base Access
Service Availability24 x 7 Hardware Phone Support
Service Availability8 x 5 Phone Support
Service CharacteristicParts & Labour
Service Description8x5
Service Details

Silver Onsite Response 8x5xNBD:

  • For non-mission-critical environments, Next Business Day (NBD) Onsite Response during Adaptec business hours, excluding weekends/holidays
  • Unlimited Tech Support calls are included for the contract term 24x7 including weekends/holidays
  • Software support (phone support only) includes basic troubleshooting, diagnostics, configuration, and installation
  • NBD parts replacement performed by an Adaptec trained technician if call is received during Adaptec business hours, excluding weekends/holidays
Service Duration1 Year
Service LocationOn-site
Service Main TypeMaintenance
Service NameTrusted Silver
Service Response TimeNext Business Day
Service Sub TypeElectronic and Physical
Service TypeMaintenance

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