CABLE,CRCM,CL,B [2163891]

2194000

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SKU : 2194000

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Microchip Adaptec Trusted Silver - 3 Year - Service

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Microchip Adaptec Trusted Silver - 3 Year - Service - 8 x 5 - On-site - Maintenance - Parts & Labour - Electronic and Physical

Brand Name	Microchip Adaptec
Manufacturer Part Number	2194000
Manufacturer Website Address	http://www.microchip.com
Manufacturer	Microchip Technology Inc.
Marketing Information	Adaptec Trusted Services maximize the value of your Adaptec investment with answers to questions, services that maintain product performance, and updates and upgrades that extend product life.
Product Supported	Adaptec External Storage Systems: 18000 4TB, 18000 6TB
Product Type	Service
Provided Support	Email Support
Provided Support	New Releases Update
Provided Support	Software Phone Support
Provided Support	Web Knowledge Base Access
Service Availability	24 x 7 Hardware Phone Support
Service Availability	8 x 5 Phone Support
Service Characteristic	Parts & Labour
Service Description	8x5
Service Details	Silver Onsite Response 8x5xNBD: For non-mission-critical environments, Next Business Day (NBD) Onsite Response during Adaptec business hours, excluding weekends/holidays Unlimited Tech Support calls are included for the contract term 24x7 including weekends/holidays Software support (phone support only) includes basic troubleshooting, diagnostics, configuration, and installation NBD parts replacement performed by an Adaptec trained technician if call is received during Adaptec business hours, excluding weekends/holidays
Service Duration	3 Year
Service Location	On-site
Service Main Type	Maintenance
Service Name	Trusted Silver
Service Response Time	Next Business Day
Service Sub Type	Electronic and Physical
Service Type	Maintenance