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GTIN Code 0606449082159
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GTIN Code 0606449082159
Netgear ProSUPPORT OnCall 24x7 Tech Support - 1 Year - Service
Technical infomations
| Brand Name | Netgear |
| Manufacturer Part Number | PMB0312-10000S |
| Manufacturer Website Address | http://www.netgear.fr |
| Manufacturer | Netgear, Inc |
| Marketing Information | OnCall 24x7 Tech Support NETGEAR extends your initial 90-day technical support with the OnCall 24x7 Tech Support package. OnCall 24x7 services are conducted by phone, chat and email, to solve any of your technical challenges. In addition, NETGEAR will proactively send you alerts about any newly released firmware updates to make sure that you are able to plan in advance, download and upgrade at your earliest convenience. With a OnCall 24x7 Tech Support contract, customers will have a dedicated ProSUPPORT subscriber phone number to call for high priority service, with less than four-hour response or call-back time. Technical support requests enjoy a high priority escalation for issue resolution. OnCall 24x7 Tech Support contract purchases are non-refundable. |
| Product Supported | Netgear Category 2 |
| Product Type | Service |
| Provided Support | E-mail Notification |
| Provided Support | Email Support |
| Provided Support | Phone Support |
| Provided Support | Remote Diagnosis |
| Provided Support | Replacement |
| Provided Support | Software Update |
| Service Availability | 24 x 7 Phone Support |
| Service Availability | 24 x 7 Remote Diagnostic |
| Service Description | 24x7xNext Business Day |
| Service Details |
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| Service Duration | 1 Year |
| Service Main Type | Technical |
| Service Name | ProSUPPORT OnCall 24x7 Tech Support |
| Service Response Time | Next Business Day - Replacement |
| Service Sub Type | Electronic and Physical |
| Service Type | Technical |