NETGEAR PROSUPPORT MAINTENANCE CONTRACT ONCALL 24X7 CAT.3 - HARDWARE REPLACEMENT NBD - 1 YEAR WARRANTY EXTENSION - ELECTRONICLICENSE

PMB0313-10000S

GTIN Code 0606449082166

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NETGEAR PROSUPPORT MAINTENANCE CONTRACT ONCALL 24X7 CAT.3 - HARDWARE REPLACEMENT NBD - 1 YEAR WARRANTY EXTENSION - ELECTRONICLICENSE

SKU : PMB0313-10000S

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GTIN Code 0606449082166

Netgear ProSUPPORT OnCall 24x7 Tech Support - 1 Year - Service

336,60 € ^{incl. VAT}
280,50 € ^{excl. Taxes}
100 pcs stock

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Netgear ProSUPPORT OnCall 24x7 Tech Support - 1 Year - Service - 24 x 7 x Next Business Day - Technical - Electronic and Physical

Technical infomations

Brand Name	Netgear
Manufacturer Part Number	PMB0313-10000S
Manufacturer Website Address	http://www.netgear.fr
Manufacturer	Netgear, Inc
Marketing Information	OnCall 24x7 Tech Support NETGEAR extends your initial 90-day technical support with the OnCall 24x7 Tech Support package. OnCall 24x7 services are conducted by phone, chat and email, to solve any of your technical challenges. In addition, NETGEAR will proactively send you alerts about any newly released firmware updates to make sure that you are able to plan in advance, download and upgrade at your earliest convenience. With a OnCall 24x7 Tech Support contract, customers will have a dedicated ProSUPPORT subscriber phone number to call for high priority service, with less than four-hour response or call-back time. Technical support requests enjoy a high priority escalation for issue resolution. OnCall 24x7 Tech Support contract purchases are non-refundable.
Product Supported	Netgear Category 3
Product Type	Service
Provided Support	E-mail Notification
Provided Support	Email Support
Provided Support	Phone Support
Provided Support	Remote Diagnosis
Provided Support	Replacement
Service Availability	24 x 7 Phone Support
Service Availability	24 x 7 Remote Diagnostic
Service Description	24x7xNext Business Day
Service Details	24x7 Technical Support, allowing you access to our Global Support Centers (GSC) 24 hours a day, 7 days a week and 365 days a year 24x7 Remote Diagnostics performed by our technical experts who access real-time configuration parameters, hardware and software revision levels, and port statistics for prompt resolution of technical issues Express hardware replacement for arrival within next business day (NBD) This service ensures that you will receive the replacement hardware promptly in the unlikely event the product under coverage is down due to a hardware issue Escalation management with Plan of Action (POA) Online services entitling you to privileged information and services such as personalized support cases, online problem escalation, known problem reports, release notes, troubleshooting guides, and software maintenance releases Software Maintenance Releases Notification, a service that automatically sends you an email notification upon the availability of maintenance and patch releases, as well as enhancements
Service Duration	1 Year
Service Main Type	Technical
Service Name	ProSUPPORT OnCall 24x7 Tech Support
Service Response Time	Next Business Day - Replacement
Service Sub Type	Electronic and Physical
Service Type	Technical

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NETGEAR PROSUPPORT MAINTENANCE CONTRACT ONCALL 24X7 CAT.3 - HARDWARE REPLACEMENT NBD - 1 YEAR WARRANTY EXTENSION - ELECTRONICLICENSE

NETGEAR PROSUPPORT MAINTENANCE CONTRACT ONCALL 24X7 CAT.3 - HARDWARE REPLACEMENT NBD - 1 YEAR WARRANTY EXTENSION - ELECTRONICLICENSE

Netgear ProSUPPORT OnCall 24x7 Tech Support - 1 Year - Service

Technical infomations

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